Car Repair Services:

At Hi-Quality Auto Body, Inc., we are a green company that recycles all products. We do our best at delivering exceptional results that are environmentally friendly.

We are an automotive collision repair facility. We are equipped to service major and minor repairs as a result of collision and comprehensive loss.

  • Structural and frame repairs with slight or extensive damage. We use computerized frame measurements.
  • Vandalism or theft recoveries.
  • Side impact damage both minor and major repairs including air bag deployment.
  • Front or rear end damages (repair and refinish paint or replace bumper and components).
  • Side mirrors replaced.

Other services that we provide are:

  • Refinish paint issues from minor scratches or vandalism key scratches.
  • Replace Window regulators, door handles and lights.
  • Car rental coordination.
  • Towing service (24 hours).

    J & M Towing (626) 289-3288

  • Car details are performed on vehicles repaired here.

We can also facilitate sublet repair work for:

  • Glass replacement (windshield, windows & backglass)
  • All wheel alignments.
  • Paintless dent repair.
  • Small or large dents (not near the edge of a panel)
  • The paint should be free from Breaks or cracks
  • Must not have previous body repair.

Repairs and estimates

  • For non-insurance repair work, we provide you with an estimate of repairs for your approval. Estimates are offered free of charge. *
  • For Insurance Claims, we work with their estimate and supplement any additional damage when necessary. **

* Estimates are performed on visual damage only. Any tear down to the vehicle will be done only with prior approval to do so from the vehicle owner.

** Here are a few things to know when going through insurance. Once we get the estimate from the insurance company, we teardown your car to view any unseen damages. Parts are ordered the same day. We complete all repair work necessary along with any additional inspections. We perform quality control checks throughout the repair process to ensure your car repair is done quickly and accurately. We will keep you informed throughout this process and explain all the repairs.

Feel Free to download the Auto Body Consumer Bill of Rights

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California Motorist Bill of Rights

What should I do if I am having issues with my insurance company?

In most cases, your insurance company wants to resolve customer issues. To start, contact your insurance agent or broker. Explain the situation and your cause for concern. If you feel that your issue is not being resolved, contact the Department of Insurance, State of California, at their office in Sacramento, San Francisco, Los Angeles, or San Diego, or call them, toll free at 1-800-927-4357.

What if my insurance company does not agree with the amount of loss?

When the insured and insurer fail to agree on the amount of loss, both parties are entitled to arbitration.

Can my insurance company insist or require me to have my vehicle repaired at a specific shop?

Insurance companies may suggest a shop from their “preferred” list. Only you can decide to get your repairs done at a shop of your choice. Read your policy first and ask your agent if you have any “special” clauses that limit your choice for a repair shop, require you to pay a percentage of the repairs, along with your deductible, should you choose a shop not on their list.

It is important to read your policy before you need it. An insurance company has an obligation to work with repair shops and restore your car to pre-accident condition.

What should I know about OEM, Aftermarket and used parts? Can my insurance company dictate what kind will go on my car?

The term OEM is an acronym for Original Equipment Manufacturer, these are the parts that are directly from an authorized dealer. Aftermarket is defined as non-factory parts, accessories and upgrades to a motor vehicle. A used part is described as one that is not damaged and in re-usable condition.

These parts are presumed to be at least equal to the OEM in terms of performance, safety, quality and fit.

Depending on your policy, the Insurer may require the use of non-OEM replacement crash parts for the repair of your vehicle. Some policies can be obtained from insurers that state OEM parts only on your vehicle

For more information:

California Autobody Association
1116 24th Street
Sacramento, California. 95816
Phone: (916) 448-5477
Fax: (916) 448-1329

The C.A.A. is a statewide association of automobile collision repairers and painting shops -- independents, dealers, and material suppliers -- joined together to provide a better industry to serve the motoring public.

State of California Department of Insurance Locations:

Los Angeles
600 South Commonwealth
Los Angeles, California 90005

Sacramento
700 L Street
Sacramento, California 95814

San Diego
1350 Front Street, Room 5954
San Diego, California 92101

San Francisco
1407 Market Street
San Francisco, California 94103

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We accept

Fixed Once

We make certain your car repair is of superior quality Our technicians are trained and certified with up-to-date technology.

Fixed Right

Hi Quality from start to finish Repairing today's high-tech vehicles require training, expertise, and extensive knowledge.

Guarantee

Written Warranty Hi Quality Auto Body, Inc. guarantee covers any defect in materials or workmanship for as long as you own the car.

Service

Committed to customers We are committed to delivering quality service to all of our customers.